Legal

Terms of Service

These terms explain how orders, pricing, delivery, and support are handled when you use the Pandyala® website or place an order with us.

Using this website

By browsing this website or placing an order, you agree to use it lawfully and provide accurate information when contacting us or confirming purchases.

Product information

We aim to present accurate descriptions, images, weights, and pricing, but minor differences in packaging, color, or availability may occur.

Orders and acceptance

An order is treated as confirmed only after our team reviews availability and shares confirmation through WhatsApp or another agreed communication channel.

Pricing and payments

Prices are subject to change without prior notice. Any payment request or settlement details shared during confirmation should be completed as instructed by our team.

Shipping and delivery

Delivery timelines may vary by location, courier coverage, weather, and other operational conditions. We are not responsible for delays caused by third-party logistics providers.

Returns and support

Because our products are perishable, returns are limited. Issues relating to damage, incorrect items, or missing products must be reported promptly for review.

Need clarification before ordering? Reach out and we will guide you.